Help and questions
Signed in? Use Help & support in the menu to ask us directly.
Guides
Getting started for the committee
Set up the building, send the first bills and keep the accounts.
For owners and tenants
Pay your bill, get receipts, report problems, let guests in.
For the guard
The gate screen, passes, walk-ins and working without internet.
Questions
Who is it for?
Apartment owners' associations and building committees in Bangladesh, from a 6-flat building to a large complex. Residents, the committee, the manager and the guard each see what they need.
How do residents pay the service charge?
With bKash, Nagad, Rocket or card from the app or website, or in cash to the manager. Every payment gets a receipt with a QR code anyone can check.
Does it work in Bangla?
Yes. Bangla is the default everywhere: screens, SMS, receipts and reports. Anyone can switch to English.
Is our money safe?
Payments go straight to the society's own bKash or bank account; we never hold your money. Every taka in and out is in a double-entry account that the committee can show to members.
What if the internet is down at the gate?
The guard app keeps working offline: it checks guest passes and records entries, then sends them when the internet is back.
How long does it take to start?
About 15 minutes: add the building, the flats (or upload an Excel sheet) and invite owners by SMS. The first month's bills can go out the same day.
What does it cost?
Small buildings up to 10 flats are free. Others pay per flat per month; every new society gets 30 days of all features free. See the pricing page.
Who can see our data?
Only your society's members, by their role. Our support team looks only when you ask for help, and that is logged. We do not sell data or show ads.
Can we leave and take our data?
Yes. Reports export to Excel and PDF at any time, and there is no contract: stop paying and the society moves to the free plan without losing anything.
Is there a phone app?
Yes, for Android, with bills and payment, notices, complaints with photos, guest passes and the guard's gate screen. The website also works well on phones.